Ferguson HVAC Supply Claim this business
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Heating equipment supplier
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- Address4415 Providence Ln, Winston-Salem, NC 27106, Winston-Salem
- Service Areas
- Phone+1 336-896-1452
- EmailFerguson Hvac Supply
- HoursMonday7AM-4:30PMTuesday7AM-4:30PMWednesday7AM-4:30PMThursday7AM-4:30PMFriday7AM-4:30PMSaturdayClosedSundayClosed
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5 photosReviews
This place had outstanding customer service was very quick, very responsive. The price was better than online and they had the items available for instant pickup and they were very knowledgeable and also advised on a compressor I would definitely be going back..just bought a heating oil filter..The first 3 filter pics are the before and the last one is the one bought at Ferguson. Go here for knowledge based go to for heating and cooling solutions and parts.
** 4 months later I find out the technician has STILL not been compensated as District Manager Jonathan Henderson assured me he was. So not only does Ferguson not stand behind their product, they out and out lie. Again, buy somewhere else! ** Travis at Ferguson in Greensboro would not replace a brand new faulty unit for me, the paying customer. The tech I hired found a faulty compressor. Travis claimed their new policy was to send out their own assessor to determine if the unit was faulty. However, he was "teaching a class" and would not be available until "next week sometime ." Travis would NOT supply my technician with another unit. What if it had been 100° outside? He showed zero compassion for the customer. I would rate Ferguson zero stars if it would allow. HORRIBLE CUSTOMER SERVICE. GO SOMEPLACE ELSE!!
Great customer service! Needed a capacitor for my HVAC unit and was in and out in just a few minutes. Price was a lot lower than I expected, even beating Amazon. Highly recommend to anyone needing fairly priced parts and good customer service.
They were busy, so I had to wait a little. However the staff was knowledgable, did not push me to the most expensive products and got me on my way as quick as possible. Appeared to have lots of parts available. Early hours are nice as I was easily able to pick up parts before work.
Best store My Go To Store was nearing closing hours but I called for a order we were having problems with. Chris over here putting out really good customer service and he got me taken care of even after the store was past its hours. 10/10. Update. Still the spot for hvac