Tech-On-Deck Heating, Air & Electric Claim this business

Hofler Williamson Google

a month ago

Excellent service from Tech-On-Deck and HVAC Repair! From the moment I called, I felt like a valued customer. They were flexible with scheduling, kept me informed every step of the way, and even texted when Ken McNeill was on his way. Ken quickly diagnosed the issue, explained everything clearly, and replaced the dual capacitor in a timely manner. The entire process was professional, efficient, and hassle-free. I received the invoice immediately by email and was able to pay right away. Great communication, great service, and a great experience overall. I highly recommend Tech-On-Deck and Ken McNeill for any HVAC needs.

Brian Scanlonon Google

2 months ago

We called Tech-on-Deck to provide a quote on replacing our HVAC. The initial phone call with Jody made a great impression. Jody rearranged their schedule to send Shane out for a same day visit. Shane was punctual and very thorough in the quote. He was not a pushy salesman, but a knowledgeable employee with experience who took accurate measurements and load calculations. He presented a fair price without haggling. We ended up buying two systems from them. The owner, Justin, called me himself to explain everything about the install process and to make sure we were comfortable. The install team was equally as fantastic. It took two days, I hardly realized they were here. Justin came by every day to check on progress, which I really appreciated. At completion, they cleaned up everything, and left things the way they found it. Tech-on-Deck should be your first call if you want excellent customer service and a great product.

Holly Orahemon Google

3 weeks ago

I was having issues with the air conditioning at my office and I reached out to Tech-on-Deck to help. I ended up needing to just reset the unit which I did before they got there, but they still checked everything to make sure I wouldn’t have issues moving forward. Kenneth was great told me that he had nothing to sell me during the visit because the unit was in great shape. He was very thorough and I appreciated that he didn’t try sell me on something I didn’t need. Highly recommend and will be using them again in the future!

Olena Bugaiskaon Google

a month ago

I recently had Tech-On-Deck install a new AC system in my home, and I am very pleased with the experience. Jody from customer service was a great communicator and provided clear, timely updates throughout the process. I called them on Sunday afternoon, Jody replied and I was able to secure Monday appointment. I didn't have to waste my time with AI answering 100s unrelated question. The entire process was very fast, from scheduling to installation, which I really appreciated. The proposal I received was clear, well organized, and matched exactly what I needed for the work. The installation team was professional, punctual, and efficient. The work was completed smoothly, done neatly, and everything was left clean afterward. The system is working well, and I appreciate the overall quality of service. I would confidently recommend Tech-On-Deck for HVAC installation and service work.

Ty Troyon Google

2 months ago

Our HVAC went out unexpectedly, and Justin came to the rescue. He was personable, professional, and extremely knowledgeable about the issue. He quickly diagnosed the problem and handled everything efficiently. We felt confident and comfortable throughout the entire process. I have no hesitation recommending Justin and his team—they do a fantastic job and provide excellent service. Highly recommend!