Solutions Pest & Lawn Claim this business

Douglason Google

3 months ago

Ordered product and opted out of shipping insurance. Fedex lost my order and Solutions rep said it is now my problem to deal with FedEx. I have to call BS on this practice of scam insurance. You sold the product, and provided free shipping. It is your contract of carriage with FedEx not mine. Just call your scam insurance what it really is. Shipping fees. Never doing business with this group of scammers again. Still no product.

Juan Solorioon Google

2 months ago

Excellent service!!! I’m delighted by the costumer service that this place has to offer, this pretty girl Yeray attended me with a smile while explaining me in detail about the product i was purchasing even though she was under pressure by the other costumers that were coming in.

Michaelon Google

7 months ago

Meh They are helpful, but… They play funny games with the pricing and shipping. If you buy two little sleeves of whatever and the can and will be packed together anyways they will still double up on the shipping. Same for three to triple shipping cost even though same package and so on. The prices in their store inventory reflect the added shipping cost per item as if they sold it online that way. They treat this as normal, when it’s just a weird way to package higher prices.

JORN ANDERSONon Google

4 years ago

I bought 6 gallons of Aquashade pond dye online. I never received a email confirmation of shipping for a week so I called. The lady said they were out of stock. I asked if she would cancel it and she said “yes, I will do that”. Another week went by and I hadn’t seen the credit back into my credit card. So I called multiple times and left multiple messages. After the fourth day of trying to get ahold of someone, I received a call from a man who said he’s not sure why I hadn’t been credited and sees the notes to cancel my order. He said he’ll take care of getting it cancelled. The next day, the aquashade arrives damaged. It was poorly packaged in a thin cardboard box with very little tape and was already leaking. I attempted to pick it up and the bottom broke out because they only used a small amount of tape on the thin box and the tops of the bottles weren’t taped either. Two gallons of aquashade exploded as they hit the driveway. It’s been 5 days and the drive doesn’t look any different. It’s blue. I’ve pressured washed it and tried everything but I reckon it’ll be there for years. I emailed the “problem with your order, we care” email that came after the product arrived damaged. After about 5 days they responded and said essentially “not our problem” aquashade seals are known to leak and be do well enough boxing our products. This all could have been avoided if they would have cancelled the our as I asked and by shipping it in a better box, that was taped well, with the aquashade inside sealed plastic bags. Ive bought many chemicals from other companies, including other acid based products, and all come with a bit of extra attention during the packing phase to ensure they don’t leak during transport. I asked for a refund from Solutions and they ignored the request.

Taylor Mon Google

5 months ago

If you do a search online for fertilizer this will be the first result. After driving to the store I found out they have no inventory in store and the freight fee is almost equal to the cost of the product for shipping. So all in all you end up paying the same and waiting much longer to get the product you need.