Walgreens Pharmacy Claim this business
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Department of the Walgreens chain providing prescription medications & other health-related items.
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- Address950 Studemont St, Houston, TX 77007, USA, Houston, TX
- Phone(713) 863-7663
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3 photosReviews
If you are on IVF do NOT use this pharmacy. The pharmacist is rude and nasty. They will yell at you and tell you they don’t care. I contacted them ahead of time to make sure my refill would be ready for a morning pickup since I had a specific medicated timeline. They said it would be ready the day before. When I arrived they said too bad it was not ready and to wait. Causing my timing to be off. My numbers are now low with a potential for miscarriage and after all the stress, money and work one puts into these procedures, for the pharmacist to not care and cause your meds to be late is unacceptable. Even if you try and work with them ahead of time they lie and then blame whoever was working the other shift. It doesn’t matter to them that you end up suffering and losing a pregnancy. Please go somewhere where they care. It’s heartbreaking how they treat people. Find a different job if you are this miserable! But don’t hurt people in the process of your misery.
GO TO ANOTHER PHARMACY! Truly a shame other Walgreens Pharmacists and locations apply manufacturer coupons without being prompted, yet here they can’t apply the same coupons correctly when it’s handed directly to them. The Pharmacist refused to even speak with me when the new hire explained she just started. This isnt a patient-first model, save your time and money and go somewhere that cares!
This is the most professional and courteous group of pharmacists and pharmacy techs I’ve ever encountered! They’re always quick with processing my prescriptions and incredibly patient whenever I call. I truly appreciate all that they do!
Worst Pharmacy in Houston. Unpleasant and rude pharmacist and employees. Always a pain getting your prescriptions filled correctly if they have what you need in stock. They never notify you when your prescriptions are ready like they say they will. The drive thru window speaker hasn't worked in a long time and you can never hear what they are saying to you thru the drawer. Just always frustrating to go there. So we switched to a different pharmacy.
I’ve always used Walgreens as my pharmacy, but due to several terrible experiences over the last few months, we plan on switching. This location is obviously short staffed, disorganized and is very slow with poor customer service and an inability to stock medications as a result. The past 3 times we have needed medicine for our baby, it has been out of stock and required multiple phone calls (some of which we wait for 20-30 min, are put on hold over & over without communication, then are disconnected), multiple visits (times we are told it’s ready and arrive to be told it’s out of stock), or play phone tag with our doctor to try to find alternatives to their original prescription. I’ve also waited at the location after the prescription “is ready” for 20min+ in the drive thru with no communication and then was finally handed the medicine with no instructions, explanation for why it took so long - not a “goodbye” or one word. Iron supplements for our baby took over a week to get. This week, his antibiotic for an ongoing ear infection took 3 days along with several of the communication issues listed above. It’s heartbreaking to go through that with your sick baby, not just once but MULTIPLE times, and is just not acceptable. I feel for the overworked pharmacist and sincerely hope some sort of change happens here.