Hot Water Guys Claim this business
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Hot Water Guys is a plumber located in Houston, TX. Rated 4.9 stars from 1469 Google reviews.
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- Address352 Link Rd, Houston, TX 77009, USA, Houston, TX
- Service Areas
- Phone(832) 673-0909
- Websitehotwaterguys.com/
- $Pricing$$$$
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Reviews
Thank you Sam and Hot Water Guys for the outstanding service! I was having issues with my Rinnai tankless water heater was vibrating, I first called Blue Frog who charged me a very expensive diagnostic fee and quoted me an $800 repair, telling me I needed major parts replaced. They also delayed the repair after taking my deposit. I decided to get a second opinion and called Hot Water Guys. Sam came out the same day, was professional, honest, and clearly knew exactly what he was doing. He quickly diagnosed the real issue and fixed it the same day without unnecessary repairs. Sam saved me a lot of money and stress. The service was fast, professional, and trustworthy. If you have any tankless water heater issues, especially Rinnai, I highly recommend Hot Water Guys and ask for Sam!
The tech sent out from Hotwater Guys was great. He was very knowledgeable & answered all my questions. He made suggestions that would benefit us in the future. He was cordial & showed interest in helping us have a great experience with our equipment. I am very pleased with the service & will make that call when service is needed again.
We purchased a Rinnai tankless system 12 years ago and this was the first time that we have needed service. Our Technician, Sam, went right to work and when he didn't have a part, came back late in the day to install the last part needed to put the system back in full operation. His diligence, willingness to explain things to me, and dedication were greatly appreciated. I probably could have called someone more local, but I'm glad I called the Hot Water Guys!
Hot Water Guys employee was professional and well knowledgeable. I would recommend the company again and will be using them to service my house. The employee explained well the process.
Sam was very thorough with what he was doing and seeing. He explained the problem and the solution to how he was fixing it. He did a great job. We will definitely use this company again!