CareNow Urgent Care - River Oaks Claim this business

EK Gon Google

7 months ago

I can’t speak to the medical care but as someone who lives close to them, Care Now is a terrible neighbor. This morning their trash was spread all over the back of the strip center and the neighborhood. I went and spoke w Camilla who told me she won’t pick up trash but will let the manager know when they’re back from PTO and maybe it will be cleaned up. This isn’t the kind of business that I would trust to care for me.

Hilda Arenason Google

3 weeks ago

I want to thank the desk customer service lady who helped me over the telephone and again in person when I went in for my drug test. She was kind, friendly and professional, I appreciate customer service like she provided. Thank you ma’am. Maria Hilda Arenas Care Now Customer

Am lutton Google

2 months ago

I was very disappointed with my experience at CareNow Urgent Care on West Gray. While the practitioner ran tests, I did not feel that my concerns or symptoms were truly listened to. I left without answers or effective treatment, and my condition continued to worsen. I ended up going to another urgent care, where the provider took the time to listen, properly evaluate my symptoms, and provide the treatment I needed. The difference in care was significant. Being heard as a patient matters, and unfortunately, that was missing from my experience here. I would NOT recommend visiting this facility.

Trudy Buelon Google

9 months ago

Very friendly staff. Took me back to a room and received immediate care by the doctor. Excellent bedside manner! Doctor took her time with me explaining the situation and answered my questions. I felt seen and heard! Will definitely be back!!!

Christy Martinezon Google

6 months ago

This place is nothing but a scam. I went twice to this place. The first time they said nothing was wrong running a fever., but come back in 48 hours if I am not better. So two deductibles later immediately I test positive for flu. Fast forward to today my card was charged for a balance they say my insurance did not pay. Interestingly enough my husband diagnosed with same thing and same insurance. The charges were covered except co pay. Supposedly when you’re sick there is fine print they can charge your card whenever they want without sending you a bill and list of charges. Guess what, as advanced as they are with taking your money when you request an email of bill the only option is to send you a summary of the bill is through regular mail. You decide for yourself. I hope this helps someone before they send a request to Google to have the review removed.