Zenith Disaster Clean Up Claim this business

MALAKI ALABIon Google

2 months ago

After experiencing a fire in our home, we were overwhelmed and didn't know where to start. The team at Zenith Disaster Clean Up responded quickly, explained the entire process, and treated our property with care and professionalism. They handled the fire damage cleanup, smoke odor removal, and restoration work efficiently, keeping us informed every step of the way. Their crew was respectful, hardworking, and truly went above and beyond to help us during a stressful time. The quality of work exceeded our expectations, and our home looks better than ever. If you're dealing with fire damage and need a company you can trust, I highly recommend Zenith Disaster Clean Up.

Valon Google

2 months ago

I initially contacted Zenith after Hurricane Beryl in 2024 to complete a free estimate for water damage at my home. They submitted an estimate to my insurance company, but when the adjuster requested a formal quote, Zenith was unable to provide one. As a result, my claim was denied. After seeking legal counsel, my claim was finally approved in 2026. Unfortunately, legal fees consumed a significant portion of the funds, leaving me unable to move forward with Zenith due to cost. I reached out to request a simple letter confirming that they would no longer be the contractor so I could proceed with another company within my budget. At that point, I encountered serious issues with a representative named Ehis. He delayed responding to me after promising a callback and then spoke to me in an unprofessional and disrespectful manner. During multiple conversations, he raised his voice, made dismissive statements such as “I run this business and everything goes through me,” and incorrectly claimed that the insurance funds belonged to Zenith simply because they provided a free estimate. We scheduled a meeting for Tuesday, May 25 to formally terminate the relationship. However, on May 23, after I left an honest review about my experience, he called me at 9:30 a.m. and again spoke disrespectfully, stating I had no right to leave a negative review. He told me to meet him at the office after 12:00 p.m., but when I arrived at approximately 1:30 p.m., the office was closed with no one present. When I called again, he stated he had already left for another client and instructed me to email my personal documents instead—then hung up the phone. I had three witnesses with me who overheard these interactions. This experience has been extremely frustrating and unprofessional. I expected basic courtesy and clear communication, especially given the circumstances surrounding my claim. Instead, I was met with hostility, lack of accountability, and poor follow-through. Based on my experience, I strongly recommend exercising caution and considering a more reputable and professional company. Word to the wise, the positive reviews may be fake.

jesse donneton Google

2 months ago

Zenith Disaster Clean Up did an excellent job after our fire damage. Their team responded quickly, explained the process clearly, and treated our home with care and respect. They handled the cleanup professionally, removed the smoke odor, and helped make a stressful situation much easier. I highly recommend them for fire restoration services.

aniyah morganon Google

3 months ago

Great cleaning service in town. They had my whole house done super professionally.

Luke Kwanon Google

8 months ago

What is horrible company. My mom's house had a fire in the garage in October. I rushed to protect my mom after work, but dearly wished I followed my gut, and decline their assistance. My mom and aunt are ok, and her home is mostly destroyed by the fire. My mom is 77 and is a retired senior. And im sure this terrible company was excited to get the call so they can prey on helpless people like my mom. ZDCP misrepresented themselves and my vulnerable mom believed them. They told her we work with State Farm. No, like anyone else, all you do is submit your inflated invoices to them. We told them specifically the only thing they are allowed to do was to board up the garage. They never told me their price. Had they told me the price, I would have told them to leave immediately! A month later, we get this ludicrous invoice stating we owe $3850 for boarding up the garage. And are currently threatening, they will file a lien on her home. 

I'm speaking to a lawyer now. And this 1 star review will be posted on every social media review website. google, yelp, Angi, Houzz, Wheree, Birdeye, Yahoo local, Mapquest, And any other local review website I can find. I will not take it down for a reduced invoice. I know how scummy companies like yours operates. Once you receive too many negative complaints you'll just pack up this LLC, and start a company with a new DBA/LLC. I've also contact Amy Davis for KPRC Investigative Reporter/ consumer advocate for her assistant. I hope she does a scam piece on TV, to prevent others from falling prey to companies like yours. And I'll be contacting BBB for assistance as well. 

I find it very telling you aren’t listed at BBB, the link to your FB page doesn’t exist. And on Houzz you have zero reviews.